Artwork_Ekata - June 29 - When KYC isn’t enough

Common Sense Virtual Roundtable:

When KYC Isn’t Enough:
Using Machine Learning and Digital Identity Data to Improve Conversion

June 29th, 2022, 10 AM – 11 AM CT, Successfully held

Presented by

Here’s what we discussed:

Balancing a frictionless consumer onboarding experience with advanced fraud prevention is an increasing challenge for financial services in the digital era.

Organized fraud rings are constantly hatching ever-more-creative fraud schemes that start at account opening. However, traditional KYC solutions struggle to identify many of these new schemes, such as stolen identity fraud and synthetic identity fraud.

That’s why forward thinking financial services firms are incorporating digital identity data, machine learning, and data science into their onboarding workflows, alongside their KYC. This way, they can stop much of this fraud before it happens.

In this session, we discussed:

Some of the challenges of traditional KYC processes and data
How machine learning models and sophisticated data science can help identify fraud risks early in the onboarding process
How to offer a smoother, low friction experience for good customers

Solution Expert

Kurt Weiss

Director of Enterprise Sales at Ekata

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.