Sydney – 31st May, Melbourne – 2nd June, Brisbane – 3rd June
10.30 AM – 2.00 PM
Loyalty marketing programs are increasingly falling into 2 categories:
One, that customers are indifferent to.
The other, where they choose to remain engaged.
While reward points are still at the core, those points now need to facilitate meaningful VALUE exchange. Every customer who buys from you or has ever bought from you has value. One person gives you sporadic but high value purchases, another buys frequently. While yet another sends all their friends to buy from you.
As a savvy loyalty marketer who designs valuable, hardworking programs, no one understands the opportunity better than you.
Reserve a seat to co-create the next-gen loyalty program with your peers and industry experts at the
Workshop Moderators
Vice President, Loyalty Strategy at Epsilon
Brad is a strategic marketing leader with a passion for customer retention and loyalty. Brad has been helping brands around the globe with his unique combination of technical background and strategic marketing experience, leading several marketing teams and programs. He is much in demand with marketers for his ability to design programs and experiences from the customer perspective that drive proven results.
Sr. Director, Solution Consulting at Epsilon
Collin has over a decade of experience within Epsilon – building our Value Led Loyalty Solutions, he is currently responsible for Solution Consulting in the APAC region while being based in Sydney. With a remit to understand, clarify, define and support clients across all industries using his many years of expertise as both a practitioner and consultant. He is a storehouse of knowledge and a proven thought leader in the loyalty space.
What to expect
Unlock a richer, ‘always-on’ picture of user preferences.
Activate campaigns to meet customers when and where it matters the most.
Optimize in real time to increase your customer lifetime value.
Transform loyalty marketing from a CRM function to a brand advocacy program.
Why you should join
Epsilon Loyalty Labs brings together industry experts, to enable modern marketers like you to co-create the science of value exchanges and turn consumers into passionate advocates!
Agenda
10:30 am – 11:00 am Sydney Time
Reception, welcome, Meet your peers
11:00 am – 12:30 pm Sydney Time
Workshop
12:30 pm – 1:30 pm Sydney Time
Lunch and Networking
1:30 pm – 2:00 pm Sydney Time
Closing
The Langham, Sydney
89-113 Kent St, Millers Point NSW 2000, Australia
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10:30 am – 11:00 am Melbourne Time
Reception, welcome, Meet your peers
11:00 am – 12:30 pm Melbourne Time
Workshop
12:30 pm – 1:30 pm Melbourne Time
Lunch and Networking
1:30 pm – 2:00 pm Melbourne Time
Closing
The Langham, Melbourne
1 Southgate Ave, Southbank VIC 3006, Australia
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10:30 am – 11:00 am Brisbane Time
Reception, welcome, Meet your peers
11:00 am – 12:30 pm Brisbane Time
Workshop
12:30 pm – 1:30 pm Brisbane Time
Lunch and Networking
1:30 pm – 2:00 pm Brisbane Time
Closing
Hilton Brisbane
190 Elizabeth Street, Brisbane, QLD-4000, Au
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TALK TO US
SCHEDULE YOUR EPSILON LOYALTY LABS WORKSHOP
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