I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Overcoming the
3 Biggest Obstacles to Digital Transformation
January 27th, 1 PM – 2 PM CT, Successfully held
Presented by
Here’s what we discussed:
Network and learn with other tech and innovation leaders from financial services and insurance about how companies are accelerating their digital transformations, in particular how they are building, automating and managing legacy core system integrations and connecting those to the cloud.
Banks and insurers are scrambling to transform their businesses with new digital products, but some of these modernization journeys are a dead end. Fintech and Insurtech firms are actively creating new customer expectations, putting additional pressure on established companies. Acquiring these disruptors is one popular approach, but can create a whole new set of challenges.
In this session, we explored the core system integration roadblocks that can slow speed to market to a crawl and how to avoid them. We also discussed the technology strategies banks and insurers are using to launch digital products faster and drive new cost-saving efficiencies in the process.
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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