I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Optimizing Omnichannel Inventory Using AI
September 22nd 2022, 10 AM – 11 AM CT, Successfully held
Presented by
Here’s what we discussed:
Amazon has raised the table stakes for all retailers as customers expect their products in their hands within a day or two even if they aren’t shopping in the store.
As the retail store emerges as a key fulfillment node for many retailers, retailers have to create highly curated assortments that meet localized demand to convert a store sale or reach the customer within days. Omnichannel retailers must optimize inventory by placing it in the right places in their network, at the right time.
In this session, we discussed how retailers are meeting the challenges of new channels and new fulfilment options while keeping costs under control.
We also discussed how retailers are leveraging AI & ML in the real world for things like allocating inventory, optimizing markdowns, and orchestrating orders to capture sales and margin, contain fulfillment costs, reduce split ships and improve the ratio of sales to returns.
Solution Experts
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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