I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Automation and the “New Normal” in CX
June 29th, 2021, Successfully held
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Here’s what we discussed:
COVID-19 has permanently changed the way customers and brands interact. Automation is now bringing customers closer to brands they love while easing the strain on customer service resources. We discussed how automation is going to impact brands in a post-COVID world and what that means for their customers’ overall experience.
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About Pypestream:
Founded in 2015, Pypestream created the Customer Engagement Center (CEC), a next-gen conversational AI solution that rapidly transforms any business into a fully automated digital brand. Its core product, the Customer Engagement Center (CEC), is an all-in-one, cloud-based suite of 12 components that rapidly transform any business into a fully automated digital brand. Having developed seven ground-breaking automation patents in channel-based communications, Pypestream has quickly become the leader in the fast-growing enterprise AI space.
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Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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