Common Sense Virtual Roundtable:

The New Normal in Healthcare Security

September 29th, Successfully held

Presented by

Here’s what we discussed:

With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational and security challenges. With resources already stretched thin, hospitals must quickly address the dramatic rise in attempted cyber-attacks that has been occurring since the COVID-19 outbreak began.

In this roundtable, we discussed how to gain visibility into all of your organization’s connected devices, the potential threat from bad actors, and what steps you can take to ensure the safety of your patients and your healthcare workers.

Moderated by

Dustin Anders

Vice President of Global Field Engineering, CyberMDX

Here is what we learned:

With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational and security challenges.

With resources already stretched thin, hospitals must quickly address the dramatic rise in attempted cyberattacks that has been occurring since the COVID-19 outbreak began.

In this roundtable presented by CyberDMX, the topics were gaining visibility into all of your organization’s connected devices, the potential threat from bad actors, and what steps can be taken to ensure the safety of your patients and your healthcare workers.

Here are some of the key talking points from the panelists:

COVID-19 shutdowns needed a Herculean effort:

There was a mad dash to get non-essential hospital employees remote, as well as the ability to keep information secure. From converting secure files to getting workers on Google Team to initiating or reviving telehealth, security became a bolt-on and not upfront.

IoT security quickly became an afterthought:

Many medical centers are now in a recovery mode. Now that they’ve sustained operations in remote environment, it’s back to making in-house operations secure.

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About CyberMDX

CyberMDX mission is to enable healthcare delivery organizations to do what they need to do – which is to provide quality care. And they do that by securing and protecting the systems and devices they rely on every day to treat illnesses and save lives.

CyberMDX solution is cloud-based. Its called CyberMDX Healthcare Security Suite. It basically identifies, categorizes, and protects connected medical devices, ultimately to help our customers ensure patient safety, data privacy and compliance.

CyberMDX have a dedicated research team that works to both alert the broad community to vulnerabilities they find (e.g. CISA, FDA, MITRE, etc.) and provide their customers insights and Intel based on those findings.

Who attended:

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.