Common Sense Research Q&A:

How Are Banks Preparing for Digital Disruption?

February 23rd, Successfully held

Presented by

Here’s what we discussed:

We’re living in times of fast, dramatic change for banks. Customers now have expectations of “Uber-like” access to products and services, but it’s tough for banks to be as agile as upstart Fintech competitors. How are banks addressing this challenge in 2021?

Technisys commissioned a research project to find out, and in this session we presented our findings and discussed the implications with a small group of invited banks.

Moderated by

Michael Haney

Head of Digital Core at Technisys

Michael leads Technisys go-to-market strategy and ecosystem enablement for Technisys’ core banking platform known as Cyberbank Core. Michael is a global business & technology executive driving digital transformation and operational excellence for financial institutions. Focused on enabling banks to transform their business model, quickly adapt to disruptive change, and reach new levels of sustainability and competitiveness.

Participation in the Research Q&A is free of charge to qualified attendees. Once you’ve completed our registration form, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.