Presents
WHAT WE WILL DISCUSS
As AI, automation, and data-driven technologies revolutionize CX, the challenge lies in blending these innovations with the human touch to create a seamless, engaging, and efficient customer journey.
This exclusive Roundtable brings together C-level CXM leaders to explore how businesses can leverage cutting-edge digital tools while ensuring that human interactions remain an integral part of the customer experience. By exchanging insights and industry’s best practices, attendees will uncover strategies to maximize efficiency, enhance customer satisfaction, and drive business growth.
AGENDA
6:00 PM – 6:15 PM
Welcome
6:15 PM – 7:00 PM
Roundtable Discussion
7:00 PM – 8:30 PM
Dinner
8:30 PM – 8:50 PM
Networking
8:50 PM – 9:00 PM
Closing
SOLUTION EXPERTS
About ResultsCX
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, they have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Technology, Retail, Banking, Financial Services, and Insurance and other industries.
Their award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas—Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 22,000+ skilled agents at 23 engagement hubs worldwide, their innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.
