A Virtual Wine Tasting Session
Improve Service Delivery and IT Productivity with DEX and AI Automation
Presented by
WHAT WE WILL DISCUSS
AI is a dominating force in headlines, culture, and technology evolution, but according to new research 70% of IT departments have not introduced more automation workflow and AI technologies since 2020. How can IT teams get Digital Employee Experience (DEX) and AI Automation started and deliver results?
In this virtual wine tasting session we’ll discuss:
- The journey to flip IT services from reactive to proactive, highlighting where speed, cost, and quality of IT can all be improved.
- Discuss actionable ways that IT can implement DEX with AI Automation today to improve the results of IT and the businesses they support.
- How GenAI and Machine Learning enable IT to prevent recurring and complex issues while enabling employees to do their best work.
Join a small group of IT and End User experts, over a curated wine tasting, to discuss how to automate and manage DEX.
AGENDA
4:00 PM – 4:10 PM
Session & Participant Intro
4:10 PM – 4:30 PM
Guided Wine Tasting by an Expert
4:30 PM – 5:20 PM
Interactive Discussion on the Topic
5:20 PM- 5:30 PM
Closing
THE SOLUTION EXPERT
VP of DEX Strategy, Nexthink
Tim Flower is the VP of DEX Strategy at Nexthink and the co-host of the DEX Show Podcast, a show dedicated to technology and change-management professionals interested in improving the way we work. He has worked in enterprise IT for over 30 years, and since joining Nexthink in 2015, he has helped businesses large and small around the world to understand the power of information when viewed through the end-user.
Tim is also the author of the new book, DEX for Dummies, a practical guide for organizing and executing an effective DEX strategy in any organization.