Presents
WHAT WE DISCUSSED
Fraud, risk, and payments leaders are facing a relentless challenge: the rising cost of chargebacks. With low dispute win rates, fluctuating chargeback volumes, and fragmented performance insights, organizations struggle to mitigate losses and optimize recovery strategies. However, forward-thinking leaders are now leveraging AI-driven analytics, automation, and strategic intelligence to transform chargeback management from a reactive necessity into a proactive advantage.
Participants joined us for an exclusive executive roundtable dinner where industry peers discussed innovative strategies to:
- Increase dispute win rates through data-driven performance optimization.
- Scale chargeback management seamlessly, even amid unpredictable volume fluctuations.
- Gain centralized visibility into chargeback performance to drive smarter decisions.
This intimate, closed-door discussion provided a unique opportunity to exchange insights, uncover industry best practices, and explore how technology is reshaping the future of chargeback management. Participants engaged with fellow leaders who are redefining the way fraud, risk, and payments teams approach chargeback costs.
AGENDA
6:00 – 6:15 PM
Welcome
6:15 – 7:00 PM
Roundtable Discussion
7:00 – 8:00 PM
Dinner
8:00 – 8:20 PM
Networking
8:20 – 8:30 PM
Closing
SOLUTION EXPERT
Rob Shannon
Strategic Advisor at Justt
Rob Shannon is a distinguished chargebacks and payments expert with over 15 years of experience in financial technology. Currently serving as a strategic advisor at Justt, he brings deep expertise in mitigating financial risk and optimizing payment ecosystems.
Throughout his career, Rob has developed comprehensive insights into cross-border payments, accounts payable technologies, and complex financial service landscapes. His strategic approach focuses on innovative solutions that address critical challenges in payment processing and dispute resolution.
