Reimagine Insurance
with AI-first

AI has the potential to revolutionize the insurance sector by transforming customer interactions, underwriting, fraud detection, and operational processes, driving speed, accuracy, and trust. However, as we look to 2025, the maturity of AI tools raises the question of whether companies are truly ready to adopt an AI-first approach. Leading industry practitioners, along with Infosys thought leaders and experts, explored the opportunities and challenges of implementing AI in insurance, sharing real-world applications and addressing industry-specific hurdles.

Key topics included strategies for successfully integrating AI, overcoming adoption barriers, and the crucial role of data management and governance in ensuring AI transformation. By examining the practical implications and best practices for leveraging AI, the discussion provided valuable insights into how companies can prepare for and navigate an AI-first future in insurance.