What we discussed:
Quickly launching a conversational omnichannel marketing strategy – with secure AI-powered omnichannel experiences is the holy grail of every consumer-facing business, but how are companies making progress to deliver secure AI-powered omnichannel experiences through voice, video and messaging platforms?
The complexity can feel overwhelming, but there are some core approaches to both policy and technology that are proving successful. In this session, we discussed those core approaches and how they are working in the real world.
We learned:
- How to quickly launch a conversational marketing strategy – with secure AI-powered omnichannel experiences through voice, video and messaging platforms including WhatsApp
- Why conversational AI can help you to engage customers on the devices & channels they love
- The 3 Conversational Marketing trends: Accelerate transactions, increase customer satisfaction, return buyer intent intelligence
Agenda
12:00 – 12:15
Welcome and Registration
12:15 – 13:00
Roundtable Discussion
13:00 – 14:15
Lunch & Discussion
14:15 – 14:30
Closing
Solution Expert
UKI Director at Vonage
As the UKI Director, Matthew Parker works closely with the region’s sales and marketing teams to help businesses accelerate their digital transformation with the Vonage Communications Platform and enable companies to build customer journeys that are more flexible, intelligent, and personal.
Dinner at The Chesterfield Mayfair
The Chesterfield Mayfair
35 Charles St, London W1J 5EB, United Kingdom
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Participation in this in-person Networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside the venue.