Successfully held on 29th February 2024
Innovate with Conversational Engagement
Networking Dinner
at Lili, The Peninsula, Paris
Successfully held on 29th February 2024
Presented by
Here’s what we discussed:
Personalised experiences are the holy grail of every consumer-facing business, but how are companies making progress to deliver human-centered personalisation?
The complexity can feel overwhelming, but there are some core approaches to both policy and technology that are proving successful. In this session, we discussed those core approaches and how they are working in the real world.
We had a roundtable discussion on issues such as:
- How CX technology can improve efficiencies in uncertain macro economic times
- Engaging customers on the devices & channels they prefer
- The promise & limitations of conversational AI
Agenda
19:00 – 19:15
Welcome and Registration
19:15 – 20:00
Roundtable Discussion
20:00 – 21:15
Dinner & Discussion
21:15 – 21:30
Closing
Diner at Lili, The Peninsula
Lili, The Peninsula
19 Av. Kléber, 75116 Paris, France
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Participation in this in-person Networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside the venue.