The Inevitable AI Disruption
of Travel & Events
Networking Dinner at Penny Roma, San Francisco

Here’s what we discussed:

Participants joined us for a roundtable discussion on the AI Disruption of Travel & Events designed specifically for Travel and Events Procurement Teams.

This session explored the transformative journey of the travel and events sector, tracing the evolution from traditional agent-based services to modern aggregators, and culminating in the cutting-edge integration of AI-powered bots. More importantly, what does it mean for Travel & Events professionals?

We covered topics such as

• How We Got Here: Review the transition from traditional travel agents to digital aggregators and the impact on the industry’s landscape.
• AI Integration: Explore the current capabilities and future potential of AI technology in automating and enhancing travel and event procurement processes.
• Operational Efficiency: Discuss how AI-driven tools can streamline operations, reduce costs, and improve accuracy in booking and managing corporate and commercial events.
• Challenges and Opportunities: Identify key challenges in adopting AI technologies and share strategies to leverage these advancements for competitive advantage.

This roundtable provided an opportunity for procurement professionals to share insights, learn from industry pioneers, and strategize on how to effectively adapt to and benefit from AI disruptions. Participants engaged with peers to envision and shape the future of travel and events management in your organizations.