Successfully held on 14th May 2024
Empowering Engagement:
AI-powered with NICE CXone
Ready to Harness the Power of AI for Exceptional Customer Experiences?
Networking Lunch
at Grand Hyatt Erawan,
Bangkok
Successfully held on 14th May 2024
Presented by
Here’s what we discussed:
Organizations around the world are striving to deliver the ultimate consumer experience, strengthen brand value, and boost efficiency. The pathway to achieving these objectives unveils three pivotal breakthroughs: a unified interaction-centric platform, convergence of rich CX capabilities, and an AI purpose-built for CX.
Participants joined us to hear how to apply AI in CX , offered clear insights into its practical benefits for enhancing customer interactions, satisfaction, and discovered successful use cases and innovative strategies to meet and exceed customer expectations.
Key Highlights:
- Why AI for CX Matters to Your Business: Discover the critical role of AI in acquiring new customers, retaining existing ones, and elevating the overall customer journey.
- Success Stories.
- Networking with Peers to share insights, challenges, and strategies for integrating AI into your customer experience ecosystem.
AGENDA
12:00 – 12:15
Welcome
12:15 – 13:00
Roundtable Discussion
13:00 – 14:30
Lunch
14:30 – 14:50
Networking
14:50 – 15:00
Closing
Solution Expert
Solution Director, Portfolio Sales Engineering, SEAGC – NICE
Having worked at NICE since 2005, Sandeep is responsible for managing a multidisciplinary team of Enterprise architects’ and Technology consultants, creating solutions across Analytics, Customer Journey, Automation and AI.
He works with organization across APAC helping them to reimagine the role of technology to drive customer centricity and engagement, accelerating automation and to fuel growth and driving innovation at scale. Sandeep holds a B.E. in Electronics & Electrical Engineering from UVCE, Bangalore University.
Lunch at Grand Hyatt Erawan, Bangkok
Grand Hyatt Erawan
494 Ratchadamri Rd, Lumphini, Pathum Wan, Bangkok 10330, Thailand
View on map
Participation in this in-person networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the venue.