Improve Service Delivery and IT Productivity with DEX and AI Automation
A Virtual Wine Tasting Session
Presented by
Here’s what we discussed:
AI is a dominating force in headlines, culture, and technology evolution, but according to new research 70% of IT departments have not introduced more automation workflow and AI technologies since 2020. How can IT teams get Digital Employee Experience (DEX) and AI Automation started and deliver results?
In this virtual wine tasting session we discussed:
- Proprietary research on state of the IT industry, where advancements, time and funds are being focused
- Provide three actionable ways that IT can implement DEX with AI Automation today to make the most out of their service delivery
- Introduce the “flow state” IT needs to repurpose hours spent on recurring and complex issues to optimize resources, save costs, and improve outcomes.
Participants joined a small group of IT and End User experts, over a curated wine tasting, and discussed how to automate and manage DEX.
AGENDA
15:30 – 15:40
Session & Participant Intro
15:40 – 16:00
Guided Wine Tasting by an Expert
16:00 – 16:50
Interactive Discussion on the Topic
16:50 – 17:00
Closing
Solution Expert
Product Marketing, Nexthink
Matt Rose is a seasoned product marketer with over a decade of experience in the tech industry. Tasked with driving customer value through strategic engagement, Matt excels at understanding and addressing customer needs. Currently spearheading Nexthink’s AI go-to-market execution, he is dedicated to raising awareness and providing insights on the importance of AI-powered Digital Employee Experience (DEX) in the workplace.
This is an executive peer group meeting for 10-15 senior leaders. We use a conversational, story-telling approach that works best when everyone participates.