Is your onboarding process driving customers to the competition?
A Virtual Wine Tasting Session
Successfully held on February 7th, 2024
Presented by
Here’s what we discussed:
Improving the digital account opening experience is mandatory for any financial institution needing to support a strong acquisition strategy. As the digital economy continues to remove borders and barriers, more consumers are performing their banking services online. In fact, Statista found that the U.S. alone is forecasted to reach 217 million digital banking users by 2025. Yet, traditional onboarding tools, including Know-Your-Customer (KYC) checks, were unfortunately not designed with the risk and the reward of the digital world in mind.
There is a critical challenge facing today’s businesses – the delicate balance between fraud prevention and a negative customer experience. If not addressed, your onboarding process may send a potential customer straight to your competition or a fraudster right on through the process.
AGENDA
04:00 PM – 04:10 PM
Session & Participant Intro
04:11 PM – 04:30 PM
Guided Wine Tasting by an Expert
04:31 PM – 05:20 PM
Interactive Discussion on the Topic
05:21 PM – 05:30 PM
Closing
Participation in this Virtual Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.