I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
3rd May, 2023, 18:00 - 20:30 Israel Standard Time, Successfully Held
Can Conversational Engagement Scale?
Networking Dinner
at Sheraton, Tel Aviv
3rd May, 2023,
18:00 - 20:30 Israel Standard Time,
Successfully Held
Presented by
Here’s what we discussed:
Personalised experiences are the holy grail of every consumer-facing business, but how are companies making progress to deliver human-centered personalisation?
The complexity can feel overwhelming, but there are some core approaches to both policy and technology that are proving successful. In this session, we’ll discuss those core approaches and how they are working in the real world.
We had a roundtable discussion on issues such as:
- How CX technology can improve efficiencies in uncertain macro economic times
- Engaging customers on the devices & channels they prefer
- The promise & limitations of conversational AI
Dinner at Sheraton, Tel Aviv
Sheraton
HaYarkon St 115, Tel Aviv-Yafo, 63573, Israel
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Agenda
18:00 – 18:15
Welcome
18:15 – 19:00
Roundtable Discussion
19:00 – 20:00
Dinner
20:00 – 20:20
Networking
20:20 – 20:30
Closing
Solution Expert
Cloud Communication – Country Lead – APIs Group
The Vonage API team in Israel, led by Uri for over four years, works closely with Israeli CX leaders to accelerate their digital transformation, expand into new markets, and improve operational efficiency and productivity. From startups and public sector organisations to international companies, Uri and his team have helped countless Israeli businesses build customer journeys that are more flexible, intelligent, and personal with the Vonage Communications Platform.
Participation in this in-person Networking session is no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Sheraton, Tel Aviv.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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