November 16th, 2023, 6:00 PM - 8:30 PM PT
Can Conversational Engagement Scale?
Networking Dinner
at Fleming’s Prime Steakhouse
& Wine Bar
November 16th, 2023,
6:00 PM - 8:30 PM PT
Presented by
What we’ll discuss:
Personalised experiences are the holy grail of every consumer-facing business, but how are companies making progress to deliver human-centered personalisation?
The complexity can feel overwhelming, but there are some core approaches to both policy and technology that are proving successful. In this session, we’ll discuss those core approaches and how they are working in the real world.
We’ll have a roundtable discussion on issues such as:
- How CX technology can improve efficiencies in uncertain macro economic times
- Engaging customers on the devices & channels they prefer
- The promise & limitations of conversational AI
Agenda
6:00 PM – 6:15 PM
Welcome
6:15 PM – 7:00 PM
Roundtable Discussion
7:00 PM – 8:00 PM
Dinner
8:00 PM – 8:20 PM
Networking
8:20 PM – 8:30 PM
Closing
This is an executive peer group meeting for 10-15 senior leaders. We use a conversational, story-telling approach that works best when everyone participates.
Dinner at Fleming’s Prime Steakhouse & Wine Bar
Fleming’s Prime Steakhouse & Wine Bar
180 El Camino Real G-2, Palo Alto, CA 94304, United States
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Participation in this in-person Networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Fleming’s Prime Steakhouse & Wine Bar.