Successfully Held on 9th November 2023
Innovate with Conversational Engagement
Networking Dinner
at The Peninsula Paris
Successfully Held
on 9th November 2023
Presented by
What we discussed:
Personalised experiences are the holy grail of every consumer-facing business, but how are companies making progress to deliver human-centered personalisation?
The complexity can feel overwhelming, but there are some core approaches to both policy and technology that are proving successful. In this session, we discussed those core approaches and how they are working in the real world.
In this roundtable, we discussed on issues such as:
- How CX technology can improve efficiencies in uncertain macro economic times
- Engaging customers on the devices & channels they prefer
- The promise & limitations of conversational AI
Agenda
19:00 – 19:15
Welcome
19:15 – 19:40
Wine Tasting by an Expert
19:40 – 20:15
Roundtable Discussion
20:15 – 21:45
Dinner & Networking
21:45 – 22:00
Closing
Diner at Lili, The Peninsula
Lili, The Peninsula
19 Av. Kléber, 75116 Paris, France
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Participation in this in-person Networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Lili The Peninsula.