Innovate with
Conversational Engagement
Networking Dinner at Restaurangakademien AB in Stockholm

23rd November 2023, 17:00 - 21:00 CET, Successfully held

Innovate with Conversational Engagement
Networking Dinner
at Restaurangakademien AB
in Stockholm

23rd November 2023,
17:00 - 21:00 CET, Successfully held

Presented by

Vonage

What we discussed:

Personalised experiences are the holy grail of every consumer-facing business, but how are companies making progress to deliver human-centered personalisation?

The complexity could feel overwhelming, but there were some core approaches to both policy and technology that proved successful. In that session, we discussed those core approaches and how they worked in the real world.

We had a roundtable discussion on issues such as:

  • How CX technology can improve efficiencies in uncertain macro economic times
  • Engaging customers on the devices & channels they prefer
  • The promise & limitations of conversational AI

Agenda

17:00 – 17:15

Welcome

17:15 – 18:45

Cooking Experience

18:45 – 19:45

Roundtable Discussion

19:45 – 20:45

Dinner & Networking

20:45 – 21:00

Closing

Solution Expert

Hassan Jalal
Senior Director Customer Engagement at Vonage
LinkedIn

Dinner at Restaurangakademien AB, Stockholm

Restaurangakademien AB
Rökerigatan 4, 121 62 Johanneshov, Sweden

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Participation in this in-person Networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside the venue.

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