Why Should You Care About
Conversational Commerce?
Networking Dinner at Restaurang Prinsen, Stockholm

22nd February 2023, 17:30 - 20:30 CET, Successfully Held

Why Should You Care About Conversational Commerce?
Networking Dinner at Restaurang Prinsen, Stockholm

22nd February 2023,
17:30 - 20:30 CET,
Successfully Held

Presented by

Here’s what we discussed:

Conversational Commerce is when people and brands connect through social messaging to drive the purchase of goods and services. (If you haven’t yet fully embraced this channel, you’ll get real benefits from this roundtable event.)

Participants learned about the challenges brands face as they attempt to deliver a frictionless customer experience. We introduced all to Vonage Conversational Commerce (formerly Jumper.ai) and how it connects to social messaging apps like WhatsApp, Facebook Messenger, and Instagram to transform your engagement with customers. Our focus is on turning conversations into sales, not another boring chatbot.

What we learnt?

What is conversational commerce and how can you use it to grow sales?
The urgency for B2C businesses to implement social commerce
Shifting to communication channels where your clients are today
Why consumers increasingly prefer purchasing through a messaging app vs. native mobile apps

Dinner at Restaurang Prinsen

Restaurang Prinsen
Mäster Samuelsgatan 4, 111 44 Stockholm, Sweden

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Agenda

17:30 – 17:45

Welcome and Registration

17:46 – 18:00

Mixology Spell

18:01 – 20:00

Roundtable Discussion with Dinner & Cocktail

20:01 – 20:15

Networking

20:16 – 20:30

Closing

Solution Experts

Hassan Jalal

Senior Sales Dir & KAM Nordics at Vonage API Platform

Charlotte Fors

Head of the Nordics and CEE at Vonage Communications APIs

Request detailed session notes

We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.

Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Restaurang Prinsen.

We will follow COVID guidelines mandated by the government and the Venue.

Talk To Us About Attending Future Events

Call Us

+31 97010282466

Email Us

[email protected]

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.