Keeping Your Frontline
Workforce Connected
Networking Lunch at Eureka 89, Melbourne

30th March 2023, 12:00 - 14:30 Melbourne Time, Successfully Held

Keeping Your Frontline Workforce Connected
Networking Lunch
at Eureka 89, Melbourne

30th March 2023,
12:00 - 14:30 Melbourne Time,
Successfully Held

Presented by

Here’s what we discussed:

Are you connecting with your frontline workforce as well as you are with your desk-bound knowledge workers? Internal communication (IC) is a key factor in the success or failure of any change process.

Tool rollouts, strategy changes, skills shortages, employee resistance, delivery bottlenecks…all are even more difficult to manage with off-desk workers.

In this session, we explored the current IC trends and best practices that Australian organisations with large frontline workforces can learn. What combinations of strategy and technology are proving most effective and which communications strategies are best at keeping frontline workers engaged, aligned, and informed?

Lunch at Eureka 89

Eureka 89, Melbourne
Level 89, Eureka Tower, 7 Riverside Quay, Southbank VIC 3006, Australia

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Agenda

12:00 – 12:15

Welcome

12:15 – 13:00

Roundtable Discussion

13:00 – 14:00

Discussion & Lunch

14:00 – 14:20

Networking

14:20 – 14:30

Closing

Solution Experts

Ramak Salamat

VP APAC at Staffbase

Selina Pitt

Account Executive APAC at Staffbase

Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Eureka 89.

We will follow COVID guidelines mandated by the government and the Venue.

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Email Us

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Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.