I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Successfully Held | 24th May 2023
Connecting with Customers in a New World
Executive Networking Dinner at BlackBird, Makati
Successfully Held | 24th May 2023
Presented by
Here’s what we discussed:
The combination of a global recession, rapidly evolving customer expectations, and increased volatility from geopolitics to climate change creates a challenging business environment for us all. How are successful organisations in the Philippines and the APAC region navigating these headwinds?
Salesforce hosted a small group of senior executives and discussed how companies are leveraging Generative AI to understand and meet these changing customer demands in order to drive business growth.
We discussed how companies are balancing technology, process, and policy to usefully automate a wide range of business functions to improve productivity and efficiency.
Dinner at BlackBird, Makati
Blackbird Restaurant
6752 1229 Makati Ave, Makati, 1229 Metro Manila, Philippines
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Agenda
18:30 – 18:45
Welcome
18:45 – 19:30
Roundtable Discussion
19:30 – 20:30
Dinner
20:30 – 20:50
Networking
20:50 – 21:00
Closing
Executive Hosts
Participation in this in-person Networking session is no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Blackbird Restaurant.
We will follow COVID guidelines mandated by the government and the venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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