I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
14th June 2023, 18:00 - 20:30 SGT, Successfully Held
The Future is
Real-Time
Networking Dinner
in Singapore
14th June 2023,
18:00 - 20:30 SGT,
Successfully Held
Presented by
Here’s what we discussed:
Very few people are willing to tolerate slow digital experiences. In fact, a lack of speed is the number one driver of poor customer experience with digital services. Companies must ensure that every part of the customer journey happens in real-time.
Many companies are held back by legacy technology platforms. To adapt to new opportunities and position themselves for long-term success, they must modernize every part of their environment—including the data layer.
The modern response to this demand for real-time response is a noSQL database running in memory.
In this session, we discussed how companies can use noSQL to supercharge their data layer and deliver the real-time customer experience required to successfully compete in today’s digital landscape.
Dinner at The Ritz-Carlton
The Ritz-Carlton
Marina Bay 7, Raffles Ave, Singapore 039799
At The Ritz-Carlton, Millenia Singapore, the art of luxury comes to life. Set in Marina Bay and close to popular attractions, guests at this 5-star hotel enjoy beautiful accommodations with panoramic city views and décor that includes a 4,200-piece art collection with works from Dale Chihuly, Andy Warhol and other icons.
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Agenda
18:00 – 18:15
Welcome
18:15 – 19:00
Roundtable Discussion
19:00 – 20:00
Dinner
20:00 – 20:20
Networking
20:20 – 20:30
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the venue.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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