The AI-Powered Future of
Workforce Management
Networking Dinner at No.8 China House, Manila

Successfully Held on 12th September 2023

The AI-Powered Future of Workforce Management
Networking Dinner
at No.8 China House, Manila

Successfully Held on
12th September 2023

Presented by

Nice

Here’s what we discussed:

Today’s employee is digitally savvy and looking for flexibility. By harnessing an automated, AI-driven WFM solution, contact centres can empower their employees to build their own success and their own version of work-life balance.

In this executive roundtable event, we discussed how this balance can be achieved and some of the impacts companies are seeing, including:

  • Improved employee engagement and retention
  • Continuous performance improvement
  • Differentiated customer experiences

Dinner at No.8 China House Manila

No.8 China House – The Peak – Grand Hyatt Manila
Grand Hyatt Manila, 8th Avenue corner, 35th St, Taguig, 1634 Metro Manila, Philippines

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Agenda

16:00 – 16:15

Welcome

16:15 – 17:00

Roundtable Discussion

17:00 – 18:00

Dinner + continued Roundtable Discussion

18:00 – 18:30

Networking

18:30 – 19:00

Closing

Solution Expert

Nadia Younan
WFM Solution Manager APAC at Nice Ltd.
LinkedIn

Participation in this in-person networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the venue.

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