Reputation Management
and Innovation:
Understanding Threats
and Consumer Insights

Networking Dinner at Artemis Grill & Sky Bar, Singapore

Presented by

Meltwater
Successfully Held on 27th July 2023

Reputation Management and Innovation: Understanding Threats and Consumer Insights
Networking Dinner
at Artemis Grill & Sky Bar,
Singapore

Presented by

Meltwater
Successfully Held on 27th July 2023

Here’s what we discussed:

At this intimate roundtable, we discussed how financial institutions approach threat identification in the digital space?, how to use consumer conversations and behaviour for new/innovative product development, and Modernising reputation and authority/policy risk management.

Key takeaways:

  • Rethink the Customer Journey to gain valuable insights for crafting impactful messages and driving innovation in new products
  • Engage with industry experts sharing practical strategies, best practices, and real-world use cases for risk mitigation

Solution Experts

Ram Bojeesh
Area Director – Enterprise Solutions at Meltwater

Ram Bojeesh is the Area Director for Enterprise Solutions at Meltwater. With over 13 years of experience in SaaS, he helps organisations to create best-in-class architecture for their initial media and social media monitoring blueprint strategy. Ram specialises in building SaaS platforms for Data (social, market, and customer) Intelligence, Consumer Insights & Research, CRM, and Customer Experience teams.

LinkedIn
David Hickey
Executive Director for APAC at Meltwater

David leads Meltwater’s business across Asia-Pacific, helping close to 5,000 businesses across Japan, Greater China, Southeast Asia, Australia, and New Zealand leverage the power of external data to drive better decision-making in corporate affairs and marketing. He studied at the University of Sydney and Said Business School at the University of Oxford. David has worked for Meltwater for the last 15 years in various roles, with half that time based in Hong Kong and the rest in Australia.

LinkedIn

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