Here’s what we discussed:
At this intimate roundtable, we discussed how financial institutions approach threat identification in the digital space?, how to use consumer conversations and behaviour for new/innovative product development, and Modernising reputation and authority/policy risk management.
Key takeaways:
- Rethink the Customer Journey to gain valuable insights for crafting impactful messages and driving innovation in new products
- Engage with industry experts sharing practical strategies, best practices, and real-world use cases for risk mitigation
Solution Experts
Area Director – Enterprise Solutions at Meltwater
Ram Bojeesh is the Area Director for Enterprise Solutions at Meltwater. With over 13 years of experience in SaaS, he helps organisations to create best-in-class architecture for their initial media and social media monitoring blueprint strategy. Ram specialises in building SaaS platforms for Data (social, market, and customer) Intelligence, Consumer Insights & Research, CRM, and Customer Experience teams.
Executive Director for APAC at Meltwater
David leads Meltwater’s business across Asia-Pacific, helping close to 5,000 businesses across Japan, Greater China, Southeast Asia, Australia, and New Zealand leverage the power of external data to drive better decision-making in corporate affairs and marketing. He studied at the University of Sydney and Said Business School at the University of Oxford. David has worked for Meltwater for the last 15 years in various roles, with half that time based in Hong Kong and the rest in Australia.