Post-Holiday Realities:
How Better Customer Validation Could’ve
Enabled Superior Fraud Risk Decisions
Networking Dinner at Ocean Prime, Chicago

Here’s what we discussed:

How could your fraud strategy have been improved this past holiday season? The answer to this is often elusive for many eCommerce businesses. Holiday revenues initially appear strong until chargebacks come rolling in. Customer growth seems to skyrocket, but how many of those “new customers” are attributed to promo fraud?

Defending against these fraud issues is difficult when solely utilizing your company’s internal data. But by incorporating dynamic identity data, merchants can better identify and combat the fraud plaguing their platforms, especially during the holiday rush.

Within the financial services sector, fraud runs particularly rife. Unfortunately, according to the Global Banking Fraud Survey, over half of the respondents recover less than 25% of their fraud losses. As we start the new year, a strong digital fraud detection strategy is paramount.

It’s already time to be thinking about how to prepare for the 2023 holiday season. During this roundtable, we look back at the 2022 holiday season fraud trends and challenges, offer insights into the newest threats (and some old with new polish), and dive into how leveraging the right complementary data can level up your identity verification and fraud prevention efforts this year.

During this roundtable, we discussed:

• The top fraud trends and threats that impacted retailers during the 2022 holiday season
• How dynamic identity data empowers organizations to quickly and confidently verify digital identities
• Strategies to prepare for fraud challenges during the next peak holiday season