I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Can your sales team pull together and make sense of every relevant datapoint about each prospect account? Overwhelmingly the answer is “no”, even when much of this information is properly recorded in your CRM.
What about all the other sources of client data like call reports, social media, meeting transcripts, customer requests and contracts? You may even be collecting it, but is it doing you any good?
In this virtual roundtable (and Swiss chocolate tasting) we discussed how Marketing and Sales leaders are beginning to leverage advanced technologies to support their sales teams. We discussed the new class of Augmented Intelligence tools that aim to (in real-time) deliver lead recommendations and next best actions, identify account-level pain points and provide highly specific talking points.
10:00 AM – 10:05 AM
10:06 AM – 10:30 AM
10:31 AM – 11:30 AM
Participation in this Virtual Chocolate Session is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.