I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
November 17th 2022, 6:00 PM - 8:30 PM ET, Successfully held
WHY DOUBLECLICK ON YOUR LIFECYCLE MANAGEMENT AND PROCESS AUTOMATION CAPABILITIES?
Networking & Dinner
at Mamma Maria, Boston
November 17th 2022, 6:00 PM - 8:30 PM ET, Successfully held
Presented by
Here’s what we discussed:
IT leaders face increased operational and technology complexity – impeding responsiveness, automation, and innovation.
- How can we improve managing our diverse IT estate and often siloed IT tool portfolio required to run a modern business?
- What areas can we advance IT efficiency and cost-saving initiatives across teams and tech stacks?
- How can we eliminate incomplete, outdated, error-prone and expensive manual workflows across IT domains?
- Where can we enhance intelligence, user experience and cyber risk mitigation in our hybrid IT and hybrid workplace?
- Most importantly, how can we fund innovation to advance digital transformation initiatives while keeping the light on?
In this session, we discussed these challenges among your peers. We’ll also explore Enterprise Technology Management (ETM). How ETM can enable CIOs and the IT organization to automate and optimize key business processes across the technology lifecycle – similar to how other business applications that have helped the CIO’s peers to be more successful in their respective functions, such as CRM (quote to cash), HCM (hire to retire) and ERP (procure to pay).
Joining us is Crowdstory founder and author, Vince Vasquez, who interviewed 14 CIO’s from companies like Coca Cola, Johnson & Johnson and Cisco to understand their latest thinking around ETM. Vince has recently published a book on the subject, The Next CIO. Everyone who attends, will receive a signed copy.
Dinner at Mamma Maria, Boston
Mamma Maria
3 N Square, Boston, MA 02113, United States
The nationally acclaimed cuisine at Mamma Maria balances authenticity with a commitment to the guiding principle of Italian cuisine, a reliance on local markets. We focus exclusively on the bounty of foods grown and raised here in New England; showcasing them through seasonally appropriate regional Italian dishes.
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Agenda
6:00 PM – 6:15 PM
Reception & Welcome with Cocktails
6:16 PM – 7:15 PM
Roundtable Discussion
7:16 PM – 8:15 PM
Dinner & Networking
8:16 PM – 8:30 PM
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Mamma Maria.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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