Okta Customer Identity
Conversation with Origin Energy
Network and Lunch Meet at Hilton Melbourne Little Queen Street

19th October, 11:30 - 14:30 AEST, Successfully held

Okta Customer Identity Conversation with Origin Energy
Network and Lunch Meet
at Hilton Melbourne
Little Queen Street

19th October, 11:30 - 14:30 AEST, Successfully held

Presented by

Here’s what we discussed:

We’re thrilled to host Evgueni Iakhontov, Head of Digital IT at Origin Energy, who will share the experience over multi-years how they have tackled issues like:

How customer identity has impacted the adoption of origin’s digital services;
Balancing the conflict between protecting customer’s accounts and convenience;
How identity is a strategic capability that enables your digital roadmap and access to customer digital services.

Lunch at Hilton Melbourne Little Queen Street

Hilton Melbourne Little Queen Street
18 Little Queen St, Melbourne VIC 3000, Australia

We’re in the center of Melbourne, near the city’s key business districts and 500 metres from the Bourke Street Shopping Mall and dining outlets. The Queen Victoria Market, the National Gallery of Victoria Federation Square, and Marvel Stadium are within a 20-minute walk. Enjoy our fitness centre, bar and restaurant, and executive lounge, Queen Adelaide.

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Agenda

11:30 – 12:00

Welcome and Registration

12:01 – 12:45

Fireside Chat with Origin

12:46 – 13:00

Q&A Session

13:01 – 14:00

Lunch

14:01 – 14:30

Networking and Close

Evangelist

Evgueni Iakhontov

Head of Digital & IT (RetailX) at Origin Energy

Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Hilton Melbourne Little Queen Street.

We will follow COVID guidelines mandated by the government and the Venue.

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Email Us

[email protected]

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.