I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
New Strategies for
8th September, 18:00 - 20:30 Irish Standard Time, Successfully held
New Strategies for Employee Retention
Networking & Dinner at
One Pico, Dublin
8th September,
18:00 - 20:30 Irish Standard Time, Successfully held
Here’s what we discussed:
In Ireland, a skill shortage is creating retention challenges for many companies. Some sobering data points:
- 20% of employee turnover happens in the first 45 days
- 33% of new employees begin searching for jobs within their first 6 months and 25% leave within 1 year
Hybrid workforces create a whole additional layer of employee engagement problems (and some opportunities).
Presented by
In this session, HR leaders discussed questions like these:
- What are successful Irish companies doing to address engagement and retention challenges early in the employee journey starting with hiring and onboarding?
- Do these companies have a strategy for collecting, analyzing and acting on direct and indirect employee feedback and signals?
- What strategies must companies have in place to ensure investments in HR tech produce the desired outcomes?
Dinner at One Pico, Dublin
One Pico
5 Molesworth Pl, St Stephen’s Green, Dublin 2, D02 YA32, Ireland
Modern Irish French restaurant. Very good food inspired by seasonal produce cooked in a modern classical way with great flavour been paramount. Service is relaxed and informal in a luxurious setting.
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Agenda
18:00 – 18:15
Welcome & Registration
18:16 – 19:15
Roundtable Discussion
19:16 – 20:15
Dinner & Networking
20:16 – 20:30
Closing
Solution Expert
European Director of People at HiBob
His primary focus is overseeing the HR strategy and agenda for HiBob in the UK, Netherlands and Germany, and the Customer Success team globally. Toby, who started his career at Deloitte Consulting, has spent the last 6 years in HR leadership positions across scale-ups and startups.
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside One Pico.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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