I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
July 21st, 2022, 6:00 PM - 8:30 PM ET, Successfully held
Social Commerce is Here – Are You Ready?
Networking and Dinner at Ocean Prime, New York
July 21st, 2022, 6:00 PM - 8:30 PM ET, Successfully held
Here’s what we discussed:
Getting customers to your website is getting harder; savvy retailers are opening sales channels where those customers spend their time, on social media. There is real urgency to figuring this out. Today’s greenfield opportunity will likely be crowded with new entrants in the coming months.
Presented by
Our participants joined Heyday’s Ian Newfeld to find out why brands have to up their social commerce game in the coming months and how the savviest retailers are using it to find their edge over competitors now.
Dinner at Ocean Prime, New York
Ocean Prime
123 West 52nd Street, New York, NY 10019
Located in the heart of Manhattan, Ocean Prime New York is an ideal place to socialize, talk business, celebrate and indulge. Ocean Prime is open weekdays for lunch and nightly for dinner. Experience stunning settings and vibrant energy complemented by truly genuine hospitality. Indulge in an impressive menu of seafood and prime cuts of steak, signature cocktails, and a Wine Spectator-honored wine list.
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Agenda
6:00 PM – 6:15 PM
Welcome and Registration with Cocktails
6:16 PM – 7:15 PM
Wine/Cocktail & Conversation
7:16 PM – 8:15 PM
Dinner & Networking
8:16 PM – 8:30 PM
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Prime Ocean.
We will follow COVID guidelines mandated by the government and the venue.
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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