I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
July 28th, 6 PM - 8:30 PM CT, Successfully held
Social Commerce is Here – Are You Ready?
Networking and Dinner at The Ritz-Carlton, Chicago
July 28th, 6 PM - 8:30 PM CT, Successfully held
Here’s what we discussed:
Getting customers to your website is getting harder; savvy retailers are opening sales channels where those customers spend their time, on social media. There is real urgency to figuring this out. Today’s greenfield opportunity will likely be crowded with new entrants in the coming months.
Presented by
Our participants joined Heyday’s Ian Newfeld to find out why brands have to up their social commerce game in the coming months and how the savviest retailers are using it to find their edge over competitors now.
Dinner at The Ritz-Carlton, Chicago
The Ritz-Carlton
160 East Pearson Street at Water Tower Place Chicago, IL 60611 United States 60611
Set within downtown Chicago’s coveted Gold Coast, this luxury hotel is an opportunity to experience the city’s past and present through eye-catching visuals and curated experiences. History is told through craft cocktails in the Club Lounge; an expansive art collection showcases modern design and architectural heritage; reimagined accommodations reflect the iconic skyline and signature journeys pair dedicated service with exclusive access.
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Agenda
6:00 PM – 6:15 PM
Welcome and Registration with Cocktails
6:16 PM – 7:15 PM
Wine/Cocktail & Conversation
7:16 PM – 8:15 PM
Dinner & Networking
8:16 PM – 8:30 PM
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Ritz Carlton.
We will follow COVID guidelines mandated by the government and the venue.
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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