I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
3 Ways IT Leaders are Using Observability to Make IT a Profit Center – A Virtual Wine Tasting Session
March 31st, 2022, 4 PM – 5:30 PM ET, Successfully held
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Here’s what we discussed:
According to 2021 Gartner® Hype Cycle™ for Monitoring, Observability and Cloud Operations: “As organizations transform and expand service offerings into cloud-native, geographically distributed, container and microservice-based architectures, the amount of log data generated — already in the petabyte per day range at some organizations — will start approaching exabyte levels. At this scale, collection, storage, and data analysis are very challenging.”*
In this session, wecovered:
- Common blockers that IT leaders – CIOs, VPs of Engineering, SRE, Platform, Cloud Infrastructure, and others – have to realize the ROI of observability at petabyte scale
- How can Engineering and Operations teams exceed business SLAs without team burnout?
- How are teams linking observability to business goals?
*Gartner, “Hype Cycle for Monitoring, Observability and Cloud Operations, 2021”, Padraig Byrne, Pankaj Prasad, 16 July 2021. GARTNER and HYPE CYCLE are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission.
Agenda
4:00 PM – 4:10 PM
Session and participant intro
4:11 PM – 4:30 PM
Guided Wine Tasting by a Wine expert
4:31 PM – 5:20 PM
Interactive discussion on the topic
5:21 PM – 5:30 PM
Closing
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About Era Software:
EraSearch and EraCloud, our observability and analytics products, help organizations manage their data in real time, at a high scale, and at up to 90% lower cost than alternatives. Era Software helps modern IT and security organizations eliminate operational complexity and innovate faster with unified access to observability data. At the core of EraCloud and EraSearch is a Kubernetes-based database architecture built on the core principles of decoupled storage and compute, a true zero-schema data representation, and flexible indexing. As a result, you can significantly reduce your observability data’s size, cost, and complexity while still giving you lightning-fast queries across large data sets. Find out more at www.era.co.
Participation in this Virtual International Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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