I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
March 11th, 2022, 11:45 AM - 2:45 PM UK Time, Successfully held
Challenger Banks: The Key to Managing Fraud Risk
At The Ivy Asia, London
March 11th, 2022, 11:45 AM - 2:45 PM UK Time, Successfully held
Here’s what we discussed:
The world of challenger banks is so fast-moving that today’s predictions are often tomorrow’s realities. Yet this can also be said for fraudulent criminals, who are continually adapting and scaling their approach, finding new ways to perpetrate their illegal activities. In order to protect customers and avoid heavy compliance penalties, it’s vital that these disruptive service providers stay one step ahead.
Presented by
We discussed, increased fraud which challenger banks currently face, and best practices to effectively combat risk within the industry whilst maintaining a frictionless experience for their customers.
Lunch at The Ivy Asia
The Ivy Asia
20 New Change, London EC4M 9AG, United Kingdom
Named after Japan’s Edo Period, our private room is located on the first floor with views across London. The beautiful room features a striking coffered ceiling, which is adorned with ancient Asian artwork. Guests in The Edo Room are watched over by a 12ft statue of a Samurai Warrior, whose armour dates back to the Edo time.
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Agenda
11:45 AM – 12:00 PM
Reception & Welcome
12:01 PM – 1:30 PM
Lunch & Networking
1:31 PM – 2:30 PM
Beer & Roundtable conversation
2:31 PM – 2:45 PM
Closing
Participation in this in-person Networking session is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Ivy Asia
We will follow COVID guidelines mandated by the government and the venue.
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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