I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
9th June, 18:30 - 21:00 BST
Assessing the ROI of Real-time Threat Detection
Networking and Dinner at Balthazar, London
9th June, 18:30 - 21:00 BST
Here’s what we discussed:
How can the earliest indications of high-impact events add value to business continuity, contingency, and crisis response? In an increasingly volatile world, early warning signs of emerging events can make it possible for companies to better protect their people, their brand and their physical and digital assets.
Over the course of our conversation we’ll discuss how companies are acquiring and operationalizing real-time data. We’ll also talk through how the breadth and depth of your access to emerging events in real-time enables you to build enhanced situational awareness.
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As companies work towards turning all this into an early warning system, the scope of the challenge is daunting. Nevertheless, companies are now visualizing real-time information at the level and specificity needed to quickly contextualize, understand and respond to high-impact events as they unfold.
Dinner at Balthazar
Balthazar, London
4-6 Russell St, London WC2B 5HZ, United Kingdom
Balthazar offers all-day brasserie dining in the heart of Covent Garden, serving breakfast, lunch and dinner, as well as weekend brunches. The French inspired menu includes fruits de mer from the raw bar as well as a wide selection of classical French brasserie and bistro dishes.
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Agenda
18:30 – 18:45
Welcome and Registration
18:46 – 19:30
Cocktail & Roundtable Discussion
19:31 – 20:45
Dinner & Networking
20:46 – 21:00
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to meeting hall inside Balthazar.
We will follow COVID guidelines mandated by the government and the venue.
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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