I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Scaling a Successful
29th September, 11:30 - 14:00 Jakarta Time, Successfully held
Scaling a Successful AI Strategy
Network & Lunch Meet at
The Langham, Jakarta
29th September 2022, 11:30 - 14:00 Jakarta Time, Successfully held
Here’s what we discussed:
According to McKinsey, by building machine learning into processes, leading organizations are increasing process efficiency by 30% or more while also increasing revenues by 5%-10%. However, not all organizations are implementing AI and ML as successfully. High performing AI adopters build the critical foundations that allow them to govern and scale their practice for long term success.
Presented by
During this roundtable, we looked into how to successfully start, scale, and govern an AI practice:
- What are the top challenges to AI adoption and what separates high performing adopters from the rest?
- What are the foundational pillars to build an effective AI strategy and deliver more value to the end customer?
- What are the challenges and opportunities of moving the data and analytics practice into the cloud?
- How can your organization best govern your AI projects to scale successfully?
Lunch at The Langham, Jakarta
The Langham
Sudirman Central Business District 8 Lot 28, RT.5/RW.3, Senayan, Kec. Kby. Baru, Daerah Khusus Ibukota Jakarta 12190, Indonesia
Located in Jakarta’s most vibrant district (SCBD), with convenient access to key financial and corporate hubs and offices; the finest shopping, entertainment and recreation facilities, the hotel captivates exceptional experiences with the finest art and décor complimented with breathtaking city and skyline views.
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Agenda
11:30 – 11:45
Welcome and Registration
11:46 – 12:35
Roundtable Discussion
12:36 – 13:45
Lunch & Networking
13:46 – 14:00
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to meeting hall inside The Langham.
We will follow COVID guidelines mandated by the government and the venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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