I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Learn How Personalization
August 24th 2022, 11:15 AM - 1:45 PM PT, Successfully held
Theme: Recession-proof Your Digital Commerce Strategy
Here’s what we discussed:
With an economic downturn on the horizon, it may be tempting to avoid changing up your strategy or making big investments. But in order to stop treading water and move your business forward, you need to make sure you set up your digital commerce strategy now to achieve success during and beyond a recession.
The most important element to make this happen? Personalization.
Presented by
Join us for a lunch at The Potting Shed at FIG, Fairmont Miramar — featuring Bloomreach’s Chief Strategy Officer, Brian Walker — for insights on:
- What a slower economy means for digital business growth and transformation
- Why prioritizing personalization and nurturing customer relationships is the key to unlocking digital commerce success, even during a recession
- How to integrate true personalization into every step of your strategy
Lunch at Fairmont Miramar
The Potting Shed at FIG, Fairmont Miramar
101 Wilshire Blvd, Santa Monica, CA 90401, United States
The Potting Shed, a magical setting lit up with gorgeous sunsets and an enchanting golden hour, has roots in the history of Georgina Jones, who built the original Miramar with her husband and planted our namesake Moreton Bay FIG tree.
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Agenda
11:15 AM – 11:30 AM
Welcome, Registration & Meet Your Peers
11:31 AM – 12:30 PM
Interactive Discussion
12:31 PM – 1:30 PM
Lunch & Networking
1:31 PM – 1:45 PM
Closing
Solution Expert
Chief Strategy Officer at Bloomreach
Brian is a veteran strategy and marketing leader who focuses on the transformation of digital customer engagement and commerce. He is also a huge cocktail enthusiast – just check out his Bloomreach Blue Negroni recipe from a recent customer happy hour! Brian has held a wide range of roles across the marketplace – from practitioner to analyst to consultant to vendor – giving him a unique view on the evolving capabilities and approaches necessary for businesses to thrive as digital channels have evolved to become the primary driver for business growth.
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside “The Potting Shed” at FIG, Fairmont Miramar.
We will follow COVID guidelines mandated by the government and the venue.
Register to Attend
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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