Common Sense Network & Learn

Loyalty Tech: The Future of Brand Building

December 10th, 2021, Successfully held

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Here’s what we discussed:

How are you using technology to transform your brand-building and customer engagement? AI-powered loyalty marketing tech is a generation ahead of expensive rewards programs, using 1st-party data for better targeting with no data privacy downsides.

In this session we discussed over a glass of wine, how marketers are now able to focus on experiential and emotional loyalty, to outcompete digital disruptors.

Solution Experts

Steve Smith

Vice President, Business Development at Epsilon

Joseph Taylor

Senior Vice President Strategic Consulting and Marketing Operations at Epsilon

Request detailed session notes

We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.

About Epsilon:

Epsilon is a leader in interaction management, empowering brands to transform ordinary customer experiences into meaningful, human experiences. Through a connected suite of products and services, Epsilon combines leading-edge identity management, industrial strength data and technology expertise with big brand acumen gained over five decades working with the industry’s top brands.

Epsilon’s human-powered, data-led marketing delivers unmatched depth, breadth and scale to help brands turn meaningful human interactions into exceptional business outcomes.

Participation in this Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting. We’ll need your address to send you a bottle of wine to enjoy.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.