Zencargo – Addressing Short-term Freight Disruption and Taking a Longer-term View on Mitigating Risk
Common Sense Virtual Roundtable
Our participants joined the discussion to establish if there are any short-term fixes that can be employed to reduce disruption and explore the ways you can gain more control, more options, and more visibility & reliability.
Ekata – When KYC Isn’t Enough: Using Machine Learning and Digital Identity Data to Improve Conversion
Common Sense Network & Learn
The KYC/Identity Verification processes at many financial services companies result in a poor customer experience, yet still allow too many fraudsters to open accounts…
Era Software – 2022 State of Observability and Log Management
Common Sense Virtual Roundtable
In Feb 2022 Era Software ran a global survey of IT professionals across various industries and roles. The findings quantify what’s driving the massive growth of observability data and captured innovations…
Snowplow – The Importance of Personalization in eCommerce – Challenges and Opportunities
Common Sense Virtual Roundtable
With easy access to high-quality data, retailers can do accurate marketing attribution, Personalise digital user experience, Deliver real-time product recommendations and Predict customer churn…
Epsilon – Loyalty Labs Workshop
Common Sense Workshop
Loyalty marketing programs are increasingly falling into two categories: One, that customers are indifferent to and the other, where they choose to remain engaged. While reward points are still at the core…
Micro Focus – Going Beyond a Data Lakehouse
Common Sense Virtual Roundtable
The term “Data Lakehouse” combines the power of a data lake with the power of a data warehouse, but the whole reason to invest in this technology is to facilitate advanced analytics…
Dremio – How to End Data Warehouse Vendor Lock-in Forever
Common Sense Virtual Roundtable
Data warehousing architectures and pricing models over the decades have been designed to lock you into the vendor. Organizations have had to depend on their data warehousing vendors…
Ekata – The eCommerce Dilemma: Stopping Bad Actors while Approving Good Customers
Common Sense Virtual Roundtable
eCommerce has boomed over the past two years – as have the challenges merchants face. Fraud and chargebacks continue to hurt retailers’ bottom line, but so are changing consumer habits.
EIS – Innovation and Underwriting to Dine Out on Data
Common Sense Network & Learn
Insurers, whether Life or P&C, will thrive in direct proportion to how well they leverage customer data. In P&C, building strong customer relationships has far better ROI than price-walking and bait-and-switch tactics.
Bloomreach – Breaking Down Silos: How to Effectively Activate your Customer Data
Common Sense Network & Learn
Customer data is crucial to providing a personalized CX that drives retention and brand loyalty. But while many enterprises have invested a lot of time and money into customer data management…
WhiteSource – Addressing Gaps in Cyber Resilience
Common Sense Network & Learn
At this dinner we discussed issues like open Source security and compliance management, integrating SAST with your DevOps and CI/CD pipeline, addressing Open source technical debt etc…
Google – Cloud Security and the Art of the Possible
Common Sense Network & Learn
Cloud services have matured over the last 10+ years. With significant effort invested in securing the Cloud, attention is now on ensuring that cloud customers are secure in using the Cloud…
Kentik – Why Network Observability Matters in Your Public & Hybrid Cloud
Common Sense Network & Learn
Observability for networking in the cloud looks at different telemetry and with a cloud networking spin, but is based on the same principles — answering the questions you need to run the cloud and network…
Ekata – Reducing Promo Abuse Saves More than Money
Common Sense Network & Learn
In this session, we discussed how Identifying the abuse early in the transaction process can help eliminate some of the less obvious fraud costs for many merchants, without creating new obstacles for good customers.
Bloomreach – How B2B Businesses Can Stand Out and Create the Best Customer Experiences
Common Sense Network & Learn
A trap many B2B leaders fall into is emphasizing the need to be “as good as” some other well-known e-commerce company. But that line of thinking means you’re only ever playing catch-up…
Ekata – How to Elevate your Customer Experience while Fighting Fraud
Common Sense Network & Learn
In this roundtable discussion, we met other industry leaders to discuss current challenges, post covid trends, and shared ideas around user experience, and solutions for your industry’s unique circumstances.
AI Rudder – Enabling Personalisation at Scale with Voice AI Technology
Common Sense Virtual Roundtable
Voice-based conversations leveraging AI, natural language processing (NLP), and speech-to-text data capture enable new use cases to up-level CX and improve customer satisfaction, while scaling interactions…
Aqua Security – Kubernetes and the Software Supply Chain
Common Sense Virtual Roundtable
In this interactive session, we discussed, the security challenges presented by Kubernetes and the modern software supply chain, and what companies are doing to manage risk and security for these…
Acceldata – Fine Wine and Optimizing Data Pipelines
Common Sense Network & Learn
For years, enterprises have run mission-critical data systems with outdated tools that weren’t designed to manage the current exploding supply of data. The problem is only getting worse as massive data volumes…
Maven – Caring for the Caregivers in the Health Services Industry: What your Employees Need Today
Common Sense Virtual Roundtable
In the last two years, no industry has worked harder than healthcare services-like the clinicians in the field, the researchers in the lab, or the administrators holding everything together.
Tricentis – Fixing the Massive Challenge of Bad Data
Common Sense Virtual Roundtable
Finding and fixing the root causes of bad data generated from dozens of sources and moved through hundreds of applications should be a strategic imperative for all enterprises. Why isn’t it?
Aqua Security – Getting Cloud Native Security Right
Common Sense Virtual Roundtable
During this interactive session, we covered organizational aspects of DevSecOps, how to adopt and mature a cloud-native security strategy, and key considerations when choosing technologies.
WhiteSource – Addressing Gaps in Cyber Resilience
Common Sense Network & Learn
At this dinner we discussed issues like integrating SAST with your DevOps and CI/CD pipeline, encouraging collaboration between software developers and your security team etc…
EIS – Compelling data to support the value of Customer360
Common Sense Network & Learn
Why don’t insurance companies focus on building strong customer relationships rather than engaging in price-walking and bait-and-switch tactics? Do current IT systems hinder this focus?