Here’s what we’ll discuss:
Online payment fraud costs global business 1.8% of revenue, according to Ravelin. It is becoming harder and harder for merchants to identify good customers and maximise their revenue by offering an exceptional customer journey to them.
Be it promo abuse, account take over or any other fraudulent activity, it is difficult to balance security measures with a seamless customer experience.
During this session, we will discuss:
- How automated processes enable better, customized customer experiences
- Which stages of the customer journey are targets for fraudsters (hint: all of them)
- Why a holistic approach to fraud prevention is key and how pairing internal identity and device data with third-party data sources leads to more confident risk decisions allowing good customers transactions, improving revenue
AGENDA
11:30 – 11:45
Welcome & Registration
11:45 – 12:00
Roundtable Discussion Kick Off
12:00 – 13:00
Discussion & Lunch
13:00 – 13:50
Networking
13:50 – 14:00
Closing
This is an executive peer group meet for 10-12 senior leaders. We use a conversational, story-telling approach that works best when everyone participates.
Lunch at The Langham, Sydney
The Langham,
89-113 Kent St, Millers Point NSW 2000, Australia
View on map
Participation in this in-person networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the venue.