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Improve Service Delivery and IT Productivity with DEX and AI Automation

A Virtual Wine Tasting Session

Successfully Held on 12th December 2024
Successfully Held on 12th December 2024

Presented by

Nexthink

Here’s what we discussed:

AI is a dominating force in headlines, culture, and technology evolution, but according to new research 70% of IT departments have not introduced more automation workflow and AI technologies since 2020. How can IT teams get Digital Employee Experience (DEX) and AI Automation started and deliver results?

In this virtual wine tasting session we discussed:

  • Proprietary research on state of the IT industry, where advancements, time and funds are being focused
  • Provide three actionable ways that IT can implement DEX with AI Automation today to make the most out of their service delivery
  • Introduce the “flow state” IT needs to repurpose hours spent on recurring and complex issues to optimize resources, save costs, and improve outcomes.

Participants joined a small group of IT and End User experts, over a curated wine tasting, and discussed how to automate and manage DEX.

AGENDA

4:00 PM – 4:10 PM

Session & Participant Intro

4:10 PM – 4:30 PM

Guided Wine Tasting by an Expert

4:30 PM – 5:20 PM

Interactive Discussion on the Topic

5:20 PM – 5:30 PM

Closing

Solution Expert

Matt Rose

Matt Rose

Product Marketing, Nexthink

Matt Rose is a seasoned product marketer with over a decade of experience in the tech industry. Tasked with driving customer value through strategic engagement, Matt excels at understanding and addressing customer needs. Currently spearheading Nexthink’s AI go-to-market execution, he is dedicated to raising awareness and providing insights on the importance of AI-powered Digital Employee Experience (DEX) in the workplace.

Participation in this Virtual Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

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