I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
The New Normal in Healthcare Security
September 22nd, Successfully held
Presented by
Here’s what we discussed:
With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational and security challenges. With resources already stretched thin, hospitals must quickly address the dramatic rise in attempted cyber-attacks that has been occurring since the COVID-19 outbreak began.
In this roundtable, we discussed how to gain visibility into all of your organization’s connected devices, the potential threat from bad actors, and what steps you can take to ensure the safety of your patients and your healthcare workers.
Here is what we learned:
With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational and security challenges.
With resources already stretched thin, hospitals must quickly address the dramatic rise in attempted cyber-attacks that have been occurring since the COVID-19 outbreak began.
In this virtual roundtable about the new normal in healthcare security, moderated by CyberMDX, the following topics were discussed: how to gain visibility into all of your organization’s connected devices, the potential threat from bad actors, and what steps you can take to ensure the safety of your patients and your healthcare workers.
Here are some of the key highlights:
When the pandemic shut medical centers down, cloud-based software helped non-essential employees work from home.
During this off-site time, projects that were on the backburner were put into the forefront so that everyday routines were smoother when they returned.
Workload increased as resources were stretched.
Pre-COVID-19, some medical centers had adequate IT budgets but a lack of FTEs. With furloughs, FTEs were even harder to come by, and that became bad for morale. With elective surgeries being postponed or canceled due to the COVID risk, hospitals’ revenues were decimated, and it caused abrupt work stops.
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About CyberMDX
CyberMDX mission is to enable healthcare delivery organizations to do what they need to do – which is to provide quality care. And they do that by securing and protecting the systems and devices they rely on every day to treat illnesses and save lives.
CyberMDX solution is cloud-based. Its called CyberMDX Healthcare Security Suite. It basically identifies, categorizes, and protects connected medical devices, ultimately to help our customers ensure patient safety, data privacy and compliance.
CyberMDX have a dedicated research team that works to both alert the broad community to vulnerabilities they find (e.g. CISA, FDA, MITRE, etc.) and provide their customers insights and Intel, based on those findings.
Who attended?
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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