Advancing into the Future:
Revolutionizing Communication
in Financial Services

PRESENTED BY
Zoom
7th August 2024, 9:00 - 13:00 KL Time

Conference at The St Regis Kuala Lumpur

Advancing into the Future: Revolutionizing Communication in Financial Services

PRESENTED BY
Zoom

7th August 2024,
9:00 – 13:00 KL Time

Conference at The St Regis Kuala Lumpur

What will we discuss?

At the core of any successful financial transaction or client relationship lies human interaction. Zoom enables financial services institutions today to replicate the trust inherent in face-to-face communication through virtual interactions, fostering efficiencies and facilitating relationship-building that transcends the constraints of distance and location.

We will explore how Zoom is revolutionising the way financial professionals connect and collaborate globally, with a focus on integrating AI technologies to boost productivity and streamline operations.

What we’ll cover:

  • Enabling flexible work, delivering personalised client services, and unlocking revenue-generating opportunities through Zoom’s unified communication platform. From video banking to investor community events, Zoom facilitates enhanced client support from initiation to completion.
  • The transformative potential of AI in revolutionising traditional operating models within financial institutions, enhancing engagement, efficiency, and decision-making across various areas.
  • Strategies for fostering a more connected and inclusive work culture within financial organisations.
  • The pivotal role of robust communication platforms in ensuring mobility, flexibility, and business continuity.

Leaders will exchange ideas with peers and subject matter experts from Zoom on empowering employees to deliver seamless, orchestrated, innovative services for customers across multiple teams, lines of business, and geographical locations.

WHO WILL ATTEND

This ‘invite only’ conference is designed for 25 senior leaders from leading BFSI companies in Kuala Lumpur.

AGENDA

9:00 – 9:30

Registration and Networking

9:30 – 9:45

Welcome Address
Lucas Lu
Head of Asia at Zoom

9:45 – 10:05

Tech Presentation

Reimagine How You and Your Teams Connect and Collaborate with AI-powered Platform

UCaaS Advisor – ASIA at Zoom

10:05 – 10:15

See it in Action

A Day in the Life with Zoom Workplace

Get a sneak peek of our AI-powered collaboration platform, designed to revolutionise teamwork by streamlining communication, enhancing employee engagement, optimising in-person interactions, and boosting productivity in flexible work environments

Suwandy
Solutions Engineer at Zoom
Weixiang Tay
Account Director at Zoom

10:15 – 10:30

Tea Break

10:30 – 11:00

Tech Presentation

How the Employee Experience Unlocks Performance

Delfina Tan
Business Development Manager, APAC at Workvivo (a Zoom company)

11:00 – 11:30

Tech Presentation

Engaging & Inspiring Your Audience with Impactful Hybrid Events

Shon Chaudhuri
Director, Zoom Events & Webinars

11:30 – 12:00

Use Case Sharing

Enhancing Fintech Services with Zoom in Southeast Asia

Discover how a leading financial services institution (FSI) in Southeast Asia leverages the Zoom platform to enable a regional workforce and provide a secure solution for fintech services. Learn how this financial institution benefits from a seamless single-platform experience, resulting in increased employee engagement. From an infrastructure standpoint, consolidating everything into one system has streamlined functionality, making operations significantly easier and less costly to implement and maintain. The Zoom platform transformed their operations and improved efficiency using Zoom phones, meetings, conference rooms, workspaces, and webinars.

12:00 – 1:00

Lunch and Networking

Half Day Conference at The St Regis Kuala Lumpur

6, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

VENUE & REGISTRATION

The St Regis Kuala Lumpur

6, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

TALK TO US

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