What we discussed?
Quickly launching a conversational omnichannel marketing strategy–with secure AI-powered omnichannel experiences–is the holy grail of every consumer-facing business. How are companies actually delivering these automated, personalised experiences through voice, video and messaging platforms?
The complexity can feel overwhelming, but there are some core approaches to both policy and technology that are proving successful. In this session, we’ll discuss these approaches, and how they are actually working in the real world.
Participants joined us in London for a lunch session that connected CX innovators and global experts. We shared and learned about the current and future state of conversational marketing and the latest technology solutions that support it.
Why Attend?
Learn
- How to quickly launch a conversational marketing strategy, powered by AI, on your voice, video, and messaging platforms, including WhatsApp
- Why conversational AI can help you to engage customers on the devices & channels they love, and what this means for your bottom line
- Three conversational marketing trends to keep your eye on: accelerate transactions, increasing customer satisfaction, and gaining return buyer intent intelligence
Network
- Connect with your peers and increase your professional network
- Meet one-on-one with conversational marketing experts and trailblazers
- Share best practices and experiences
AGENDA
12:00 – 12:15
Welcome and Registration
12:15 – 13:00
Roundtable Discussion & Welcome Note
13:00 – 14:15
Lunch and Discussion
14:15 – 14:30
Closing
Solution Expert
Director UKI at Vonage API CPaaS Platform
As the UKI Director, Matthew Parker works closely with the region’s sales and marketing teams to help businesses accelerate their digital transformation with the Vonage Communications Platform and enable companies to build customer journeys that are more flexible, intelligent, and personal.
VENUE & REGISTRATION
St. James Court, London
54 Buckingham Gate, London SW1E 6AF,
United Kingdom
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About Common Sense Conferences
Common Sense Conferences are produced by BuyerForesight, a global marketing services and research firm with offices in Singapore, USA, The Netherlands and India.
Since 2019 Common Sense conferences have hosted more than 325 events focused on a wide variety of topics from Customer Experience to Data & Analytics. Learn more at commonsense.events.