I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
2023 Phishing By Industry Benchmarking Report
A Virtual Chocolate Tasting Session
July 20th, 2023, 2:00 PM – 3:30 PM EST, Successfully Held
Presented by
Here’s what we discussed:
KnowBe4’s Phishing By Industry Benchmarking study analyzed a data set of 12.5 million users across 35,681 organizations with over 32.1 million simulated phishing security tests. This report highlights employee Phish-prone™ Percentages by industry, revealing at-risk users that are susceptible to phishing or social engineering attacks.
The research also reveals radical drops in careless clicking after 90 days and 12 months of new-school security awareness training.
In this session, we discussed the key findings from this study and the implications for your business. Our moderator, Joanna Huisman, SVP of Strategic Insights and Research at KnowBe4, put these findings in perspective and led a conversation about what’s working for you, what isn’t, and what you can do about it.
Some of the findings we covered:
- New phishing benchmark data for 19 industries and 7 geographical regions
- Understanding who’s at risk and what you can do about it
- Actionable tips to create your “human firewall”
- The value of new-school security awareness training
Agenda
2:00 PM – 2:10 PM
Session & Participant Intro
2:11 PM – 2:30 PM
Guided Chocolate Tasting by an Expert
2:31 PM – 3:20 PM
Interactive Discussion on the Topic
3:21 PM – 3:30 PM
Closing
Solution Expert
Senior Vice President of Strategic Insights and Research at KnowBe4
Joanna Huisman is the Senior Vice President of Strategic Insights and Research at KnowBe4. She is a cybersecurity, marketing, and training/communications professional with over 20 years of experience in strategic, internal, and customer-facing engagements in the financial services/tech industries with added experience in sales, operations, and organizational development. Huisman was previously senior research director at Gartner in the areas of security awareness, education, behavior management, culture, crisis communications, security, and risk program management.
Prior to that, she was senior director of global security communications, training, and awareness for ADP. Huisman’s expertise is on the behavioral side of cybersecurity, examining how the human defense layer plays a role in driving a more security-aware culture.
Participation in this Virtual Chocolate Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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