Breaking Down Silos: How to Effectively
Activate Your Customer Data
Networking & Dinner at The Dunhill Hotel, Charlotte

May 11th, 2022, 6:15 PM - 8:45 PM ET, Successfully held

Breaking Down Silos: How to Effectively Activate Your Customer Data
Networking & Dinner
at The Dunhill Hotel

May 11th, 2022, 6:15 PM - 8:45 PM ET, Successfully held

Theme: Activate Your Data

Here’s what we discussed:

Customer data is crucial to providing a personalized customer experience that drives retention and brand loyalty.

But while many enterprises have invested a lot of time and money into customer data management, such as data warehouses and pure-play CDPs, they’re unable to activate and monetize that data.

Bloomreach - Breaking Down Silos: How to Effectively Activate your Customer Data

Presented by

We learned:

Why aggregating data from all sources is not enough for your business to succeed
The importance of empowering your marketers to be agile and execute quickly
What you need to consider when putting together your technology stack to allow for seamless integration and real-time data flow

Dinner at The Dunhill Hotel

The Dunhill Hotel
237 N Tryon St, Charlotte, NC 28202

The Dunhill Hotel, located in Uptown Charlotte, is the city’s only historic, boutique hotel. The location puts you within walking distance of art galleries, museums, the full spectrum of dining experiences, nightlife, shopping, and much more.

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Agenda

6:15 PM – 6:30 PM

Reception & Welcome with Cocktails

6:31 PM – 7:30 PM

Wine/Cocktail & Conversation

7:31 PM – 8:30 PM

Dinner & Networking

8:31 PM – 8:45 PM

Closing

Solution Expert

Amanda Elam

CMO, Bloomreach

Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside The Dunhill.

We will follow COVID guidelines mandated by the government and the hotel.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.