Rise with Retention; Leveraging
Realtime Analytics and Omnichannel
Engagement for Better CLV
A Network and Lunch Meet at St. Regis, Kuala Lumpur

16th June, 2022, 11:30 - 14:15 KL Time, Successfully held

Rise with Retention; Leveraging Realtime Analytics and Omnichannel Engagement for Better CLV
A Network and Lunch Meet at St. Regis, Kuala Lumpur

16th June,
11:30 - 14:15 KL Time, Successfully held

Here’s what we discussed:

How are best-in-class omnichannel retailers boosting engagement and conversions? Many have told us the key is integrated analytics and engagement tools to create consistent brand experiences across channels.

We are gathering a select group of marketers to discuss what this means in their organizations.

CleverTap - Rise with Retention; Leveraging Realtime Analytics and Omni Channel Engagement for Better CLV

Presented by

We explored questions like these:

Can you identify key users based on how recently and frequently they performed an event?
How can you use segmentation analytics to assess the health of your customer base and prevent churn?
How do context-specific communications boost conversions and retention?

Lunch at St. Regis, Kuala Lumpur

St. Regis – Ringgit Room 2, Level 2 (through Banquet lobby)
No 6, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

This refined luxury hotel is set in a modern high-rise and is less than a mile from Pasar Seni metro station. It’s 3 km from Kuala Lumpur Bird Park and 11 km from Petronas Twin Towers.

View on map

Agenda

11:30 – 11:45

Welcome and Registration

11:46 – 12:45

Wine/Cocktail + Discussion

13:01 – 14:00

Lunch & Networking

14:01 – 14:15

Closing

Solution Expert

Marc-Antoine Hager

Regional Vice President – SEA at CleverTap

Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Voco Orchard, Singapore.

We will follow COVID guidelines mandated by the government and the hotel.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.