I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Turning Employees into Brand Advocates
January 11th, 10 AM – 11 AM CT
Here’s what we’ll discuss:
Empowering your team to engage with customers (even if that’s not in their job description) can be a career-changing opportunity. Customers also appreciate being able to go deeper into your organization to engage with SMEs and accelerate solutions.
So how are companies managing this process and turning it into another source of positive social media amplification that doesn’t come out of marketing?
We’ll discuss how companies plan, organize and execute initiatives to turn engaged employees into powerful brand advocates.
This is an executive peer group meeting for 8-10 Marketing, Customer advocacy and Product leaders. We use a conversational, story-telling approach that works best when everyone participates. This is NOT a webinar or any kind of one-way presentation.
Who should apply for an invitation:
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.